Buyers have the right to cancel an order, or submit a Return request within 30 days of receipt. This cancellation period will expire after 30 days from the day on which you or a nominated third party acquires physical possession of the goods.
Before returning an item please contact us so that we can issue a Returns Authorisation Number. Please include as many details as possible such as your order number, contact name and details of the item you wish to return. Without this RAN it may be difficult to process your Return.
Please ensure that the item you are returning is unopened and in the original packaging with any retail seals unbroken. If this is a problem then please contact us before returning the item to avoid any potential problems processing the Return.
In the event of a Change of Mind Return, the Buyer shall bear the cost of returning the goods.
Updated 1st April 2022.